Quality and Reliability Division (Code 370)

The Quality and Reliability Division proactively ensure mission success through effective risk management that incorporates quality and reliability throughout all phases of the project life-cycle.  Our goal is to ensure project technical performance within cost, schedule, and failure tolerance goals.  We are responsible for developing and utilizing innovative quality and reliability tools and processes for hardware and software that leverage heritage data, effectively manage risk, and help implement requirements that reflect the risk posture of the mission.  We collaborate with stakeholders early in the project life-cycle to influence high reliability and quality designs, which streamline the integration and test process and reduce costs.

 

Quality and Reliability Division (Code 370)

Quality and Reliability Division (Code 370)

Rob Sticka, Chief robert.a.sticka@nasa.gov
Ying Shi, Associate Chief ying.shi@nasa.gov
Bhanu Sood, Chief Engineer bhanu.sood@nasa.gov
Peter Majewicz, NEPP Program peter.majewicz@nasa.gov
Alvin Boutte, Agency Workmanship Program alvin.j.boutte@nasa.gov

Reliability, Maintainability, & Availability Assessment Branch (Code 371)

Charles Knapp, Head charles.knapp@nasa.gov

Mission Software & Ground Systems Assurance Branch (Code 372)

Lisa Downs, Head sadie.e.downs@nasa.gov

Quality Engineering Branch (Code 373)

Lynette Marbley, Head lynette.marbley@nasa.gov
Kelly Daniluk, Associate Head (Detail) kelly.daniluk@nasa.gov